Your Privacy: Your privacy is very important to us. Cronos Design® does not sell, exchange, or distribute your e-mail address or personal data to anyone. In order to ship products and contact our valued customers, it is necessary to gather some information about you. We feel it is your right to know how the information collected will be used.
Your e-mail will be used as a primary form of communication. We will send all order related information to the e-mail address you provide. Cronos Design® may periodically send information about specials, giveaways, promotions and new products to you via e-mail. Please let us know if you would rather not receive these promotional announcements and we will be happy to remove you from our list.
Your address is only used to ship the product(s) to you. We do not participate in any direct mailings nor will we sell, share or provide your information to any company who does.
Generally, we do not monitor the age of visitors to our website nor is our website structured to attract any under age 13. Therefore we believe it is ultimately the parents’ responsibility to supervise their children’s online activities.
Online Security: Whenever you provide any order information, we use SSL technology to make sure that it is “encrypted,” or, scrambled, so that no one else can read it while it is being transmitted over Internet. After you place an order all information (such as your name, address, and email address) is safely stored behind a firewall.
Limited Product Warranty: All products sold by Cronos Design® are guaranteed from defective workmanship, warpage or excessive twist (otherwise normal and tolerant under product specifications), and discoloration for a period of one (1) year from the date of shipment. Under this guarantee our obligation shall be limited to the repair and/or exchange of any product proved defective under normal use and proper care. This warranty will not apply to items improperly handled, stored, exposed to excessive heat, light, cold, humidity, improperly finished on the part of the customer, or improperly installed. Cronos Design® will replace only the materials that were originally supplied. Any additional costs such as finishing, labor costs, etc. is not covered under this warranty.
All products are made to order and according to custom specifications; once your order is placed no changes or cancellations will be permitted. Products are guaranteed to be the correct size and specifications as ordered by the customer. The customer must provide proof by returning any improperly manufactured items to Cronos Design® before any refunds will be issued. All damages must be reported within first 14 days of the delivery. All original packaging must be saved for claim purposes. Cronos Design® reserves the right to inspect all damage claims.
This warranty supersedes any other warranties, expressed or implied.